GRI Guidelines Index
An official partner of the United Nations Environment Programme (UNEP) based in the Netherlands, the Global Reporting Initiative (GRI) is an NGO whose purpose is to develop and promote guidelines relating to corporate sustainability reports. The GRI Guidelines are a set of international guidelines for businesses, to ensure that they take environmental and social factors into consideration as part of the process of economic development.
The following table shows booklets/web sections corresponding to items of the GRI Guidelines.
| Item | Indicators | Applicable/Not applicable | Booklet | WEB | |
|---|---|---|---|---|---|
| Pages | Corresponding Sections | Corresponding Sections | |||
| 1. Strategy and Analysis | |||||
| 1.1 | Statement from the most senior decisionmaker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy. | ○ | ■P3-4 | ■Message from the President | ■Message from the President |
| 1.2 | Description of key impacts, risks, and opportunities. | ○ | ■P3-4 ■P14-15 |
■Message from the President ■Harnessing our strengths to pave the way for a new growth trajectory |
■Message from the President ■The aims of CSR ■RC Management System ■Management Plan (Grand Design) |
| 2.Organizational Profile | |||||
| 2.1 | Name of the organization. | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Corporate Overview |
| 2.2 | Primary brands, products, and/or services. | ○ | ■P16-17 | ■The Mitsui Chemicals Group's Business Categories and Main Products | ■Business & Products ■The Mitsui Chemicals Group's Business Categories and Main Products |
| 2.3 | Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. | ○ | ― | ― | ■Organization |
| 2.4 | Location of organization's headquarters. | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Corporate Overview |
| 2.5 | Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Overseas Subsidiaries & Affiliates |
| 2.6 | Nature of ownership and legal form. | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Corporate Overview |
| 2.7 | Markets served (including geographical breakdown, sectors served, types of customers/beneficiaries). | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Overseas Subsidiaries & Affiliates ■Fact Book |
| 2.8 | Scale of the reporting organization, including: - Number of employees; - Net sales (for private sector organizations) or net revenues (for public sector organizations); - Total capitalization broken down in terms of debt and equity (for private ector organizations); and - Quantity of products or services provided | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Corporate Overview ■Fact Book ■INPUT⇒OUTPUT Data |
| 2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: - The location of, or changes in operations, including facility openings, closings, and expansions; and - Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations). |
× | ― | ― | ― |
| 2.10 | Awards received in the reporting period. | ○ | ― | ― | ■Commendations from Society |
| 3. Report Parameters | |||||
| Report Profile | |||||
| 3.1 | Reporting period (e.g., fiscal/calendar year) for information provided. | ○ | ― | ― | ■About CSR Report 2011 |
| 3.2 | Date of most recent previous report (if any). | × | ― | ― | ― |
| 3.3 | Reporting cycle (annual, biennial, etc.) | ○ | ― | ― | ■CSR Reports |
| 3.4 | Contact point for questions regarding the report or its contents. | ○ | ■Back cover | ■For inquiries, please contact: | ■Contact Us |
| Report Scope and Boundary | |||||
| 3.5 | Process for defining report content, including: - Determining materiality; - Prioritizing topics within the report; and - Identifying stakeholders the organization expects to use the report. | ○ | ■P2 | ■About CSR Report 2011 | ■About CSR Report 2011 |
| 3.6 | Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). | ○ | ― | ― | ■About CSR Report 2011 |
| 3.7 | State any specific limitations on the scope or boundary of the report. | ○ | ― | ― | ■About CSR Report 2011 ■Industrial Waste Reduction |
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. | × | ― | ― | ― |
| 3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. | ○ | ■P14-15 | ■Harnessing our strengths to pave the way for a new growth trajectory | ■Creating a Safe and Secure Workplace ■Industrial Waste Reduction ■Substances Subject to the PRTR Act ■Environmental Accounting ■Assessment of Environmental Impact |
| 3.10 | Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). | ○ | ― | ― | ■Commitment to Global Warming Prevention |
| 3.11 | Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. | × | ― | ― | ― |
| GRI Content Index | |||||
| 3.12 | Table identifying the location of the Standard Disclosures in the report. | ○ | ― | ― | ■GRI Guidelines Cross-reference List |
| Assurance | |||||
| 3.13 | Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s). | ○ | ― | ― | ■Third-party comments regarding CSR Report 2011 |
| 4.Governance, Commitments, and Engagement | |||||
| Governance | |||||
| 4.1 | Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. | ○ | ― | ― | ■Framework for the creation of a “good and trustworthy company” ■Corporate Governance ■RC Management System |
| 4.2 | Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement). | ○ | ― | ― | ■Corporate Governance ■Board of Directors |
| 4.3 | For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. | ○ | ― | ― | ■Corporate Governance |
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. | ○ | ― | ― | ■Corporate Governance ■Disclosure of Information to Shareholders |
| 4.5 | Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). | ○ | ― | ― | ■Security reports |
| 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. | ○ | ― | ― | ■Corporate Governance |
| 4.7 | Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. | × | ― | ― | ― |
| 4.8 | Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. | ○ | ■P14-15 | ■Harnessing our strengths to pave the way for a new growth trajectory | ■Management Plan (Grand Design) ■Aims of CSR ■Efforts to improve awareness and conduct as a "good and trustworthy company" ■Responsible Care Policy |
| 4.9 | Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. | ○ | ― | ― | ■The UN Global Compact ■Responsible Care Policy |
| 4.10 | Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. | × | ― | ― | ― |
| Commitments to External Initiatives | |||||
| 4.11 | Explanation of whether and how the precautionary approach or principle is addressed by the organization. | ○ | ― | ― | ■RC Management System ■Ensuring the Safety of Chemicals and Chemical Products |
| 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. | ○ | ■P2 | ■International Year of Chemistry 2011 | ■The UN Global Compact ■Biodiversity |
| 4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: • Has positions in governance bodies; • Participates in projects or committees; • Provides substantive funding beyond routine membership dues; or • Views membership as strategic. | ○ | ― | ― | ■Promotion of Joint Research and Projects |
| Stakeholder Engagement | |||||
| 4.14 | List of stakeholder groups engaged by the organization. | ○ | ― | ― | ■Identifying Key CSR Challenges ■Dialog with Local Communities ■Feedback on CSR Report 2010 ■Feedback from Inside and Outside the Company |
| 4.15 | Basis for identification and selection of stakeholders with whom to engage. | ○ | ― | ― | ■Identifying Key CSR Challenges |
| 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. | ○ | ― | ― | ■Identifying Key CSR Challenges ■Quality Improvement Initiatives ■CSR Procurement ■Disclosure of Information to Shareholders ■Dialog with Local Communities ■Feedback on CSR Report 2010 ■Feedback from Inside and Outside the Company ■Third-party comments regarding CSR Report 2011 |
| 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. | ○ | ― | ― | ■Feedback from Inside and Outside the Company ■Third-party comments regarding CSR Report 2011 |
| 5.Management Approach and Performance Indicators | |||||
| Economic | |||||
| Disclosure on Management Approach | ○ | ■P3-4 ■P14-15 |
■Message from the President ■Harnessing our strengths to pave the way for a new growth trajectory |
■Message from the President | |
| Economic Performance Indicators | |||||
| Aspect:Economic Performance | |||||
| CORE EC1. |
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. | × | ― | ― | ― |
| CORE EC2. |
Financial implications and other risks and opportunities for the organization's activities due to climate change. | ○ | ■P3-4 ■P14-15 |
■Message from the President ■Harnessing our strengths to pave the way for a new growth trajectory |
■Message from the President ■Identifying Key CSR Challenges |
| CORE EC3. |
Coverage of the organization's defined benefit plan obligations. | × | ― | ― | ― |
| CORE EC4. |
Significant financial assistance received from government. | × | ― | ― | ― |
| Aspect: Market Presence | |||||
| ADD EC5. |
Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. | × | ― | ― | ― |
| CORE EC6. |
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. | × | ― | ― | ― |
| CORE EC7. |
Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation. | × | ― | ― | ― |
| Aspect:Indirect Economic Impacts | |||||
| CORE EC8. |
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement. | ○ | ■P3-4 ■P5 |
■Message from the President ■Responding to the Great East Japan Earthquake |
■International Symposiums and the Mitsui Chemicals Catalysis Science Award ■Exchange with Local Communities ■Nurturing the Next Generation ■Environmental Protection ■Disaster Recovery Support ■Contributing to local communities and community exchange ■Support for Intellectual Property Education |
| ADD EC9. |
Understanding and describing significant indirect economic impacts, including the extent of impacts. | × | ― | ― | ― |
| Environmental | |||||
| Disclosure on Management Approach | ○ | ■P3-4 ■P14-15 |
■Message from the President ■Harnessing our strengths to pave the way for a new growth trajectory |
■Message from the President ■Environmental Protection>Goals and Results |
|
| Environmental Performance Indicators | |||||
| Aspect: Materials | |||||
| CORE EN1. |
Materials used by weight or volume. | ○ | ― | ― | ■INPUT⇒OUTPUT Data |
| CORE EN2. |
Percentage of materials used that are recycled input materials. | × | ― | ― | ― |
| Aspect:Energy | |||||
| CORE EN3. |
"Direct energy consumption by primary energy source." | ○ | ― | ― | ■INPUT⇒OUTPUT Data |
| CORE EN4. |
Indirect energy consumption by primary source. | × | ― | ― | ― |
| ADD EN5. |
Energy saved due to conservation and efficiency improvements. | ○ | ― | ― | ■Commitment to Global Warming Prevention |
| ADD EN6. |
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. | ○ | ■P16-17 | ■The Mitsui Chemicals Group's Business Categories and Main Products | ■STORY 03: Research on the Frontline>Extensive Research Activities ■Commitment to Global Warming Prevention |
| ADD EN7. |
Initiatives to reduce indirect energy consumption and reductions achieved. | × | ― | ― | ― |
| Aspect:Water | |||||
| CORE EN8. |
Total water withdrawal by source. | ○ | ― | ― | ■Environmental Impact (NOx, COD, etc.) ■INPUT⇒OUTPUT Data |
| ADD EN9. |
Water sources significantly affected by withdrawal of water. | × | ― | ― | ― |
| ADD EN10. |
Percentage and total volume of water recycled and reused. | × | ― | ― | ― |
| Aspect:Biodiversity | |||||
| CORE EN11. |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | × | ― | ― | ― |
| CORE EN12. |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. | ○ | ― | ― | ■Environmental Protection |
| ADD EN13. |
Habitats protected or restored. | × | ― | ― | ― |
| ADD EN14. |
Strategies, current actions, and future plans for managing impacts on biodiversity. | × | ― | ― | ― |
| ADD EN15. |
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. | × | ― | ― | ― |
| Aspect:Emissions, Effluents, and Waste | |||||
| CORE EN16. |
Total direct and indirect greenhouse gas emissions by weight. | ○ | ― | ― | ■Commitment to Global Warming Prevention ■INPUT⇒OUTPUT Data ■Assessment of Environmental Impact |
| CORE EN17. |
Other relevant indirect greenhouse gas emissions by weight. | × | ― | ― | ― |
| ADD EN18. |
Initiatives to reduce greenhouse gas emissions and reductions achieved. | ○ | ■P3-4 | ■Message from the President | ■Message from the President ■STORY 03: Research on the Frontline>Extensive Research Activities ■Commitment to Global Warming Prevention |
| CORE EN19. |
Emissions of ozone-depleting substances by weight. | ○ | ― | ― | ■Substances Subject to the PRTR Act ■INPUT⇒OUTPUT Data |
| CORE EN20. |
NOx, SOx, and other significant air emissions by type and weight. | ○ | ― | ― | ■Hazardous Air Pollutnts ■Volatile Organic Compounds ■Environmental Impact (NOx, COD, etc.) ■INPUT⇒OUTPUT Data ■Assessment of Environmental Impact |
| CORE EN21. |
Total water discharge by quality and destination. | ○ | ― | ― | ■Environmental Impact (NOx, COD, etc.) ■INPUT⇒OUTPUT Data |
| CORE EN22. |
Total weight of waste by type and disposal method. | ○ | ― | ― | ■Industrial Waste Reduction ■INPUT⇒OUTPUT Data ■Assessment of Environmental Impact |
| CORE EN23. |
Total number and volume of significant spills. | ○ | ― | ― | ■Preventing Production-Related Accidents and Injuries ■Handling Environmental Complaints |
| ADD EN24. |
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. | × | ― | ― | ― |
| ADD EN25. |
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. | × | ― | ― | ― |
| Aspect:Products and Services | |||||
| CORE EN26. |
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. | ○ | ■P16-17 | ■The Mitsui Chemicals Group's Business Categories and Main Products | ■STORY 03: Research on the Frontline>Extensive Research Activities ■Industrial Waste Reduction |
| CORE EN27. |
Percentage of products sold and their packaging materials that are reclaimed by category. | × | ― | ― | ― |
| Aspect: Compliance | |||||
| CORE EN28. |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. | ○ | ― | ― | ■RC Management System |
| Aspect:Transport | |||||
| ADD EN29. |
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. | ○ | ― | ― | ■Commitment to Global Warming Prevention |
| Aspect:Overall | |||||
| ADD EN30. |
Total environmental protection expenditures and investments by type. | ○ | ― | ― | ■Environmental Accounting |
| Social Performance Indicators | |||||
| Labor Practices and Decent Work | |||||
| Disclosure on Management Approach | ○ | ― | ― | ■Message from the President ■Occupational Health and Safety>Goals and Results ■Safety and Disaster Prevention>Goals and Results ■Together with Employees>Goals and Results |
|
| Labor Practices and Decent Work Performance Indicators | |||||
| Aspect: Employment | |||||
| CORE LA1. |
Total workforce by employment type, employment contract, and region. | ○ | ■P18-19 | ■The Mitsui Chemicals Group's Global Operations | ■Corporate Overview ■Overseas Subsidiaries & Affiliates ■Other Data |
| CORE LA2. |
Total number and rate of employee turnover by age group, gender, and region. | × | ― | ― | ― |
| ADD LA3. |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. | ○ | ― | ― | ■Creating an Employee-Friendly Working Environment |
| Aspect:Labor/Management Relations | |||||
| CORE LA4. |
Percentage of employees covered by collective bargaining agreements. | × | ― | ― | ― |
| CORE LA5. |
Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. | × | ― | ― | ― |
| Aspect:Occupational Health and Safety | |||||
| CORE LA6. |
Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. | ○ | ― | ― | ■RC Management System |
| CORE LA7. |
Rates of injury, occupational diseases, lost days, and absenteeism, and number of workrelated fatalities by region. | ○ | ― | ― | ■Creating a Safe and Secure Workplace |
| CORE LA8. |
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. | ○ | ― | ― | ■Employee Health |
| ADD LA9. |
Health and safety topics covered in formal agreements with trade unions. | × | ― | ― | ― |
| Aspect: Training and Education | |||||
| CORE LA10. |
Average hours of training per year per employee by employee category. | ○ | ― | ― | ■Compliance Training ■Safety and Disaster Prevention>Goals and Results ■Preventing Accidents and Disasters in Production ■Quality Improvement Initiatives ■Personnel Advancement and Utilization |
| ADD LA11. |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. | ○ | ■P8-9 | ■Story 01: Manufacturing on the Frontline | ■Story 01: Manufacturing on the Frontline ■Personnel Advancement and Utilization |
| ADD LA12. |
Percentage of employees receiving regular performance and career development reviews. | × | ― | ― | ― |
| Aspect:Diversity and Equal Opportunity | |||||
| CORE LA13. |
Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. | ○ | ― | ― | ■Creating an Employee-Friendly Working Environment |
| CORE LA14. |
Ratio of basic salary of men to women by employee category. | × | ― | ― | ― |
| Human Rights | |||||
| Disclosure on Management Approach | ○ | ― | ― | ■Purchasing Policy ■CSR Procurement |
|
| Human Rights Performance Indicators | |||||
| Aspect: Investment and Procurement Practices | |||||
| CORE HR1. |
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. | × | ― | ― | ― |
| CORE HR2. |
Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. | ○ | ― | ― | ■Purchasing Policy ■CSR Procurement |
| ADD HR3. |
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. | × | ― | ― | ― |
| Aspect: Non-discrimination | |||||
| CORE HR4. |
Total number of incidents of discrimination and actions taken. | × | ― | ― | ― |
| Aspect: Freedom of Association and Collective Bargaining | |||||
| CORE HR5. |
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. | × | ― | ― | ― |
| Aspect: Child Labor | |||||
| CORE HR6. |
Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. | ○ | ― | ― | ■CSR Procurement |
| Aspect:Forced and Compulsory Labor | |||||
| CORE HR7. |
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. | ○ | ― | ― | ■CSR Procurement |
| Aspect: Security Practices | |||||
| ADD HR8. |
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. | × | ― | ― | ― |
| Aspect: Indigenous Rights | |||||
| ADD HR9. |
Total number of incidents of violations involving rights of indigenous people and actions taken. | × | ― | ― | ― |
| Society | |||||
| Disclosure on Management Approach | ○ | ― | ― | ■Together with Employees>Goals and Results ■Together with Industry and Academia>Goals and Results ■Together with Local Communities>Goals and Results ■Social Contribution Activities>Goals and Results |
|
| Society Performance Indicators | |||||
| Aspect: Community | |||||
| CORE SO1. |
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. | × | ― | ― | ― |
| Aspect: Corruption | |||||
| CORE SO2. |
Percentage and total number of business units analyzed for risks related to corruption. | ○ | ― | ― | ■RC Audits |
| CORE SO3. |
Percentage of employees trained in organization's anti-corruption policies and procedures. | ○ | ― | ― | ■Compliance Training |
| CORE SO4. |
Actions taken in response to incidents of corruption. | × | ― | ― | ― |
| Aspect: Public Policy | |||||
| CORE SO5. |
Public policy positions and participation in public policy development and lobbying. | ○ | ― | ― | ■Creating an Employee-Friendly Working Environment ■Promotion of Joint Research and Projects ■Exchange with Local Communities ■Contributing to local communities and community exchange |
| ADD SO6. |
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. | × | ― | ― | ― |
| Aspect: Anti-Competitive Behavior | |||||
| ADD SO7. |
Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes. | × | ― | ― | ― |
| Aspect: Compliance | |||||
| CORE SO8. |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. | × | ― | ― | ― |
| Product Responsibility | |||||
| Disclosure on Management Approach | ○ | ■P10-11 ■P14-15 |
■STORY 02: Sales on the Frontline ■Harnessing our strengths to pave the way for a new growth trajectory |
■STORY 02: Sales on the Frontline ■Chemical Management>Goals and Results ■Quality>Goals and Results |
|
| Product Responsibility Performance Indicators | |||||
| Aspect: Customer Health and Safety | |||||
| CORE PR1. |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | ○ | ― | ― | ■RC Promotion System ■Quality Improvement Initiatives ■Ensuring the Safety of Chemicals and Chemical Products |
| ADD PR2. |
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. | × | ― | ― | ― |
| Aspect: Product and Service Labeling | |||||
| CORE PR3. |
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. | ○ | ― | ― | ■The Mitsui Chemicals Group's Business Categories and Main Products |
| ADD PR4. |
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. | × | ― | ― | ― |
| ADD PR5. |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. | ○ | ― | ― | ■Quality Improvement Initiatives ■Marketing “Meister” system |
| Aspect:Marketing Communications | |||||
| CORE PR6. |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. |
× | ― | ― | ― |
| ADD PR7. |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. | × | ― | ― | ― |
| Aspect:Customer Privacy | |||||
| ADD PR8. |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. | × | ― | ― | ― |
| Aspect:Compliance | |||||
| CORE PR9. |
Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services. | × | ― | ― | ― |


