Working with our Customers
We work as a team to meet the needs of our customers and make people's lives easier and more comfortable.
To ensure that our customers are satisfied with the products and services they receive from the Mitsui Chemicals Group, we strive to identify precisely what our customers want and what they expect from us, through day-to-day communication, and to come up with the best possible solutions that we can provide.
Goals and Results
With regard to the issues for fiscal 2011, “maintain and utilize the systems that we have developed, so that requests from our customers can be responded to promptly,” which were stated under the heading “With Our Customers,” as we have altered our reporting structure, this has now been added to the page describing our goals for fiscal 2011 under the heading “Quality.”
